About Us
Help – Contact Us
The Monroe County Library System offers a number of options to connect with library staff for support, comments or inquiries.
| Library Account Services | |
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For questions about your library account – Call 585-428-8180 when the Central Library is open, or contact your local library. |
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Need to renew a book? Renew online, or call our automated line 24 hours a day at 585-428-8484. |
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Email us about your account, or review our list of frequently asked questions. |
| Ask a Librarian
Need help with research, information or something specific? A library information professional can help! |
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Chat with us! – Click the green button at the bottom of your screen, or click here. Library chat is staffed from 9 am – 5 pm, Monday through Friday (excluding holidays). |
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Get quick answers – Call 585-428-7300 when the Central Library is open, or contact your local library. |
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Email us with your inquiry, and we will connect you with the resource or information needed. |
| Technical Support | |
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Need help accessing the library catalog or website, digital resources, or online databases? Report an issue, and we’ll contact you by email to assist. |
| Assistive and Interpreter Services | |
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Monroe County Libraries are accessible to people with disabilities. Please contact your local library for specific accommodations. For interpreter services for library programs please submit the interpreter request form.
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