***System maintenance is routinely performed early Thursday mornings and will affect third-party vendors’ ability to authenticate accounts. If you have an issue getting into your account on a Thursday morning, wait until 8 AM and try again.

Name(Required)
*Enter your name as it is on your library account.
*Monroe County (NY State) library card numbers begin with 29077 and are 14 numbers long (no spaces). If your card number begins with anything other than 29077, you have selected the wrong Monroe County Library System in Libby. This form is for the Monroe County Library System in Rochester, NY. If your card starts with 21477, you need to go into Libby and change your library to the Monroe County Library System in Indiana. If your card starts with 2500, you need to change to the Monroe County Library System in Michigan.
With which accounts do you need assistance?(Required)
Devices you are experiencing issues on:(Required)