Health and Human Services

Health Insurance Navigators

The Central Library of Rochester and Monroe County has partnered with LawNY to offer free and confidential Health Insurance Navigator Services.

NY Crime Victims Help

Crime victims often have legal needs as a result of becoming a victim of crime. Get information about your legal needs and what your rights are. You can also search their directory to find a trusted nonprofit legal aid program that may be able to help and find legal forms for matters that you can handle yourself.

Other Assistance

If you have an urgent personal need, such as emergency food, shelter, clothing, crisis counseling, substance abuse issues, employment, financial and legal issues, physical and mental health needs, contact Goodwill of the Finger Lakes’ 2-1-1/LIFE LINE program, available 24 hours a day, seven days per week:

Dial 2-1-1 or 1-877-FLNY2-1-1 (1-877-356-9211), or chat online at

Community Directories

The Information Center of the Central Library maintains information on services in the area: